As a core value of RBS, encouraging others’ success is paramount to the success of the company.  In my career at RBS, I have been fortunate to have leaders who recognized and saw potential in me that I didn’t even see in myself. That encouragement...

If you are anything like me, once Christmas is over I begin looking forward to the first day of spring. The flowers, sunshine, and nice weather are very welcome.  However, there is one annual Spring event that a large majority of healthcare providers probably wish...

What does collection efficiency mean? The dictionary defines it as “the action or process of collecting something while achieving maximum productivity with minimum wasted effort or expense.” Or as physician practices will concur, receiving monies for services provided as quickly as possible at the contracted rate....

At RBS, it is our goal to reduce the financial stress and anxiety of patients and their family members as they face some of the most frightening, stressful days of their lives.  With our Revenue Navigator program, we have made significant progress toward this goal. We...

The deadline for MIPS 2018 reporting is fast approaching.  If you have not reported on the Quality, Improvement Activities and Promoting Interoperability (if required) components by March 31, 2019, you could be at risk for a 5% penalty adjustment on Medicare payments in 2020. Although CMS...