26 Dec The Season of Giving | December 2018 Newsletter
I’ve shared our mission here before: To reduce financial anxiety for patients and physicians, so that they can focus on improving health.It’s more than a motto on a brochure to us. It’s not just what we do or how we do it, it’s who we are.
We decided last year that rather than sending our clients a gift for the holidays, we would pay the patient balance for one patient at each of our physician client sites. As our client list has grown, so has our giving; we are grateful to have donated nearly $20,000 towards patient balances this season.
Carolyn, a Revenue Navigator, works onsite at a client’s center. This year she was able to see and feel the impact of that gift, or as she put it, the “true spirit of Christmas.” Carolyn witnessed first-hand the surprised joy, the tears, the disbelief that their balance had been paid off by RBS.
Patients ask, “What kind of billing company does this?” We are quick to share that we have all been impacted by cancer. We are grateful to be able to help in a small way by relieving their financial anxiety – one patient at a time.
I wish you all the happiest of holidays, and all the best in the new year.