Bridging the Gaps in Your Radiation Oncology Billing Process
Your oncology program should be the star of your hospital…but it also has the most potential for anxious patients, frustrated physicians, inefficient billing processes, unrealized revenue, and bad debt. All too often, there is a disconnect between aspects of the prior authorization and the charge capture, billing, and coding processes.
RBS can place a department based Revenue Navigator to expertly guide your radiation oncology revenue process. Whether the actual filing of claims is performed in-house or outsourced, a Revenue Navigator can fill in the gaps.
- Financial Counseling: Provide your patients with peace of mind and a friendly, compassionate advocate to answer questions and alleviate concerns
- Perform prior authorizations
- Acts as a liaison between your department and coding/billing departments
“It is extremely helpful and beneficial to have an RBS biller on site. I receive extremely positive feedback from patients regarding our promptness of answering their billing questions. It strengthens the patients’ confidence in our practice when they can directly speak to somebody on site face to face. Furthermore, I often have questions regarding treatment approvals for patients that require a very prompt response which is only possible with someone on site.”