ENSURING PATIENT SATISFACTION

PATIENT EXPERIENCE

Is your organization providing the best patient experience possible?


Patient experience is the future of healthcare reimbursement. You know that your patients are receiving the best clinical care possible, but what about the non-clinical aspects of care? A poor experience with your billing department can have a detrimental effect on your patient satisfaction scores… and your revenue.

 

Whether your billing is handled in-house or outsourced, let us show you how our RBS Patient Advocates can relieve your patients’ financial anxiety, and greatly improve patient satisfaction.

As far as customer service goes, it doesn't get any better than this. Thank you so much for your call.

RBS Billing Patient | July 2019

Improve the Patient Experience

Radiation Business Solutions has been setting the standard in the financial aspects of cancer care for over 15 years. Our clients regularly receive positive comments and feedback based on their patients’ billing experience. By reaching out to patients at five specific “touchpoints” during the course of treatment, we ensure that patients understand their financial obligations and are aware of the options and resources available to them, and report a significant reduction in their anxiety. That’s better for your patients – and your bottom line!

 

Contact us today to learn more about how RBS Patient Advocates can improve your patients’ satisfaction… guaranteed.